What is laser engraving?
laser engraving is the process of using a laser beam to burn
or engrave on many forms of materials such as wood, metal,
marble, granite, acrylic, glass and much more.
How do I get my personal photo to you?
There are three ways to get your photo or
diploma/certificate to us.
(1) You can upload your photo at the time of order by
clicking on the item then adding the image in the order
(2) You can E-mail it to us at: firstname.lastname@example.org
(3) Need to mail us your Photo? Click here for mailing info
What type of images are best for engraving?
When it comes to quality, the quality of the image greatly
determines the quality of the engraving. Most images are
acceptable for engraving, some are not. The ones that are
not usually have certain characteristics about them such as
very faded, very low detail or the subject has a shadow over
it. Usually the higher the detail and the better the
contrast the better the results. Some images just need a
minor adjustment and we provide this service free with each
When it comes to image size, the larger the image the
better. With that said, its better to not resize the image
before either uploading or emailing any image file. We
accept almost any image file but we recommend JPG, JPEG, PSD,
PNG, BMP, and TIFF file formats.
If you need help getting your photo/scan to us please don't
hesitate to contact us either by email or phone. Click here
for our contact page.
What is the best way to scan my image in for
Although we accept almost all forms of image files, if your
scanning your image we recommend scanning it at 300 DPI on a
Grayscale setting. Some diplomas and certificates are to
large to scan all at once. We recommend scanning documents
like these in two parts and overlapping the scan. If you are
uploading more than one image, upload them one at a time.
Do you engrave personalized wedding gifts?
Yes, our most popular are the engraved black marble photos.
Other gifts include engraved wood photo frames, personalized
photo albums and personalized pen sets. We also can engrave
most unique items that you supply.
What kind of materials can photos be laser engraved
We can engrave on most materials including wood, marble,
granite, glass, acrylic, leather, fabric and most untreated
How can I clean my marble photo, marble diploma and
The best method of cleaning engraved marble and granite is
with a dry cloth. If necessary use a damp cloth to remove
light stains and residue. Never use soap or detergent to
clean marble as it can stain the surface. If the piece is to
be placed outside calcium deposits can build up and discolor
the engraving, it's recommended to lightly wipe the marble
or granite periodically.
How can I clean my wood photo or wood diploma \
We have found that using furniture polish works well for
cleaning and preserving engraved wood. To clean using
furniture polish spray a light amount onto a soft cloth and
lightly clean around the engraved area. Try not to spray
directly on the piece as some polish may get into the fine
What is typical the turn around time for a
Our typical turn around time is between 2-5 days. Rush order
service is available for an additional fee. Once your order
is received a proof image is E-mailed within 1-2 business
days. Upon your approval of the proof image we usually
engrave and ship your personalized item with 48 hrs. Unless
a faster form of shipping is selected our customers usually
receive there items within 2-3 days after being shipped.
Will my personalized item be insured during shipping?
We guarantee that your item reaches you in perfect
condition. If your personalized item is lost or damaged we
will immediately send a replacement at no cost to you.
Do I need permission from the photographer to engrave
Permission should always be obtained from the original
photographer of the photo whenever reproducing the image.
Please call if you have any questions.